![]() ![]() Please call Customer Service at (888) 384-0700 immediately if you have placed an order in error. In such an event, there is no return shipping charges.īecause your order is processed as quickly as possible, there is a 15 minute window for order cancellation during our normal business hours. If there are mistakes with your order, or items arrive defective/damaged at the time of receipt, we’ll make it right by sending you replacement parts or accessories, replacing the item or issuing you a refund. Refunds are generally issued within 5-7 business days after we have processed your return.ĭefective Product and Returns due to Our Error. ![]() Please keep proof of postage and/or return tracking number when shipping back returns.
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